Beeld en geluid
Foto en video
Computers
Refurbished
Software
Dierenbenodigdheden
Drogisterij
Parfum en cosmetica
Elektronica
Componenten
Games
Speelgoed
Feestartikelen
Hobby
Knutselen
Modelbouw
Kabels en adapters
Kleding
Schoenen
Tassen en koffers
Koken en tafelen
Keuken apparatuur
Horeca
Muziek en film
Muziekinstrumenten
Parfum en cosmetica
Persoonlijke verzorging
Parfum en cosmetica
Schoenen
Kleding
Tassen en koffers
Games
Speelgoed
Feestartikelen
Wasssen en drogen
Wonen, woonaccessoires
Kerst
Meubels
Verlichting
Fabrikant: | Xla Institute |
---|---|
Artikelnummer: | 9789401811415 |
EAN-code: | 9789401811415 |
Het boek Experience Management and XLA Foundation Courseware (ISBN:9789401811415) geschreven door Xla Institute bestel je op bruna.nl! "Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA concepts, blending theoretical insights with practical applications. Elevate your organization's customer experience with the XM and XLA Foundation course. This two-day training, followed by a multiple-choice exam, offers a comprehensive introduction to Experience Management (XM) and Xperience Level Agreement (XLA). Ideal for professionals like Service and Experience Managers, and Support professionals, it focuses on improving end-user experience and business impact using XM and XLA methods. The course covers the fundamentals of XM and XLA, practical...